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Gwen Isaac holds her camera in one arm, with her other around Siouxsie Wiles as they stand in a garden.

Gwen Isaac鈥檚 Ms. Information

Documenting the significance of science communication.

Senior Lecturer Gwen Isaac (College of Creative Arts) made a strong impression with her latest feature documentary Ms. Information (2023). Isaac鈥檚 camera follows Associate Professor Siouxsie Wiles (University of Auckland) as she navigates the challenge of educating New Zealand during the fast-paced, ever-changing COVID-19 pandemic and the need to lock down to save lives. Shortly after the media and advisory communications begin flooding Wiles鈥 phone and computer, the personal abuse and attacks start. Ms. Information documents the early pandemic frenzy, a scientist鈥檚 intense efforts to safeguard the country as part of a broader team, and the effects on Wiles鈥 daughter and partner as they become satellites to her unwitting spotlight.

Isaac鈥檚 documentary was selected for Wh膩nau M膩rama: NZ International Film Festival (NZIFF), Festival International du Film Oceanien Tahiti (FIFO) and was a finalist for the Dumbo Film Festival. Among many notable screening picks, the Royal Society Te Ap膩rangi hosted a command performance in October 2023. In October 2024, Science Technicians鈥 Association of New Zealand chose it as their one conference screening. Isaac is taking the film to Rotterdam International Film Festival to explore European distribution opportunities.

People sitting in Wellington's Embassy Theatre ready to watch the documentary Ms. Information.

Audience filing in for the sold-out premiere at Wellington鈥檚 historic Embassy Theatre.

The film has received high praise from critics and viewers. New Zealand film critic Graeme Tuckett said (24 October 2023), 鈥渁s an unexpected prism through which to understand what the hell has happened to us all in the last three years, Ms. Information is essential.鈥

The project

Early in 2020, as Isaac was heading to Japan to make a film about a New Zealand mixed martial arts fighter, COVID-19 hit. A fortuitous meeting enabled her to shift focus to making a short documentary about microbiologist Siouxsie Wiles. Once she completed the short documentary Siouxsie & the Virus, the filming continued throughout 2020 and 2021. Wiles and her family generously permitted Isaac to document Wiles鈥 intense efforts to educate and inform Aotearoa New Zealand鈥檚 team of 5 million. In so doing, Isaac and Wiles also recorded the abuse Wiles continued to experience as a reaction to her science communication efforts.

Gwen directing Siouxsie and her husband and daughter at the beach.

Isaac directing Wiles, husband Steven Galbraith and daughter Eve.

The intimate, observational and participatary documentary film style gently brings the viewer into the overlap between Wiles鈥 science communication mahi and her personal life. We see a scientist deeply committed to her research, to communicating scientific knowledge to the wider public, and to the overall state of public health. She genuinely wants to educate people, but 鈥 more so 鈥 desperately wants to save lives during arguably the most disruptive global pandemic in over a century.

"a bracing, sometimes shocking and superbly watchable film. Isaac had unprecedented access to our Covid response, and also to the splintering of our country. She has made a film that honours and interweaves those twin narratives in a way that tells both stories 鈥 and allows those stories to inform each other. Ms. Information is a very special achievement of editing and of sheer storytelling nous." ~ Film critic Graeme Tuckett, Stuff, 24 October 2023

Isaac鈥檚 mastery allows the audience a behind-the-scenes lens into the science communication that informed our 鈥榯eam of 5 million鈥 about viruses, exponential spreading and best management practices. Isaac鈥檚 lens also exposes another side of our national team, one of misogyny, anti-science and ignorance-based fear. The film comes with a warning: 鈥淎ll the threats in this film are real.鈥 Isaac鈥檚 focus though balances the scales in the film to emphasise the strength of Wiles, her family and our country overall.

Impact

Only published this year, the considerable and immediate impact already comes through in the ways viewers respond to it. Film critic Graeme Tuckett reports in the Sunday Star-Times (7 July 2024) he witnessed 鈥渟tanding ovations and a few people quite happily crying their eyes out鈥 at multiple screenings.

A Massey tutor sits at the Dubbing Suite looking at Siouxsie on a large screen.

A Massey Tutor at the Dubbing Suite.

When asked about their top 2 takeaways from seeing Ms. Information, viewers reported learning about how important science communication is and the need to support that communication. They recognised that women need to be brave to make a difference, and we鈥檙e lucky to have those brave women. Some viewers acknowledged that scared people look for a scapegoat, and women are more likely to receive hate than men if they are bravely making a difference.

When asked what the documentary revealed to them about the country鈥檚 current culture, some were surprised about how nasty people can be and how much more diverse and complex it is than they thought prior.

Ms. Information also compelled some viewers to change their own behaviours, specifically online and towards women, as well as provided a mirror to other women鈥檚 experiences. Viewers felt a call to action in being more courageous in standing up against online abuse and violence and being more supportive and less judgmental.

"The main message I got from this documentary is the need to protect those who do such difficult mahi. We would be outraged if nurses or firefighters weren鈥檛 provided protective equipment to shelter their health in the line of duty, let鈥檚 not pretend that a scientist doing their job is any different." ~ Georgia Carson, in the New Zealand Science Review (2022)

The full impact of the documentary is yet to be felt. Viewing has so far been limited to festival screenings and renting it online at AroVision and DocPlay. In time, we will be able to look back and reflect honestly on what happened to Wiles and to all of us during those 2 scary years. Ms. Information is bound to inform us as a nation.

As for the documentary鈥檚 subject, Associate Professor Siouxsie Wiles is grateful for the care and compassion with which Isaac has told her story. She hopes that the film will help people start to understand what she and her family have experienced and are still experiencing because of Wiles鈥 COVID-19 science communication work. But more than that, Wiles is grateful that through the film the public gets a glimpse of her amazing family without whom she wouldn鈥檛 be where she is today.

Siouxsie, her daughter, Gwen and Siouxsie's husband at the beach during filming of the documentary Ms. Information.

Isaac with Wiles鈥 family on location.

Isaac鈥檚 documentary portfolio

In addition to Siouxsie and the Virus and Ms. Information, Isaac has directed and produced the feature documentary Where There Is Life (2017), which was selected to screen in multiple international film festivals and won Best First Time Film Director at the London Independent Film Awards. Isaac also directed the short documentary Tokyo Woman (2021) and presented Women in the Wild (2023) at the Visible Evidence XXIX conference.

Ms. Information Credits

Director 鈥 Gwen Isaac

Producers 鈥 Alex Reed, Phillida Perry, Gwen Isaac

Cinematography 鈥 Gareth Moon

Editor 鈥 John Silvestor

Animation 鈥 Ruben O鈥橦ara

Music 鈥 David Long

Gwen Isaac

Discover more about the filmmaker behind Ms. Information.

 Gwen Isaac

Gwen Isaac

Senior Lecturer, School of Music and Screen Arts

Gwen Isaac is a factual and documentary filmmaker who cut her teeth directing docu-series for BBC Scotland, NBC (USA) and ITV London. Her teaching practice fuses a screen production skillset with ethical and inclusive creative leadership towards a dynamic studio-based learning environment for students. Her most recent feature film,鈥, was selected for the NZIFF 2023.

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